Error Messages and Codes 3-35
16
Perform Steps 1 through 3 on page 8-19.
Open and close the front door.
Observe the Turn Roller.
Dose the Turn Roller turn while the
machine is warming up?
Go to Step 21. Go to Step 17.
17
Use service diagnostics to test the Tray 1
Turn Clutch.
During the test, close the Interlock
Switch.
Check the clutch
and gears for
damage.
Replace if
necessary.
Go to Step 18.
18
Verify the voltage between P/J47-13<=>
P/J60-2 on the Motor Driver Board is
+24 VDC.
Go to Step 19. Replace the
Motor Driver
Board,
page 8-101.
19
Check the Feeder Harness for continuity. Go to Step 20. Replace the
Feeder Harness
Assembly, PL
3.3.24.
20
Remove the clutch connector J475.
Is J475-1 <=> J475-2 less than 200Ω?
Go to Step 21. Replace the
Paper Pick
Assembly, PL
3.3.1.
21
If possible print one sheet of paper.
Did the paper attempt to feed?
Check parts for
damage or
obstructions in the
paper path.
Go to Step 22.
22
Use service diagnostics to test the Tray 1
Feed Solenoid.
Does the solenoid actuate?
During the test actuate the Interlock
Switch.
Check the spring
and stopper on the
Feed Solenoid.
Go to Step 23.
23
Verify the voltage between P/J47-11 <=>
P/J60-2 on the Motor Driver Board is
+24 VDC.
Go to Step 24. Replace the
Motor Driver
Board,
page 8-101.
24
Check the Feeder Harness for continuity. Go to Step 25. Replace the
Feeder Harness
Assembly, PL
3.3.24.
25
Remove the Solenoid connector J474.
Is J474-1 <=> J474-2 less than 100Ω?
Go to Step 26. Replace Feed
Solenoid, PL
3.3.17.
26
Check the DRV2-2 Harness for continuity. Replace the
Engine Control
Board,
page 8-107.
Replace the
DRV2-2 Harness
Assembly,
PL 13.1.3.
Troubleshooting Procedure Table (Continued)