3-36 Phaser 6250 Color Laser Printer Service Manual
Misfeed at Tray 3: Jam T3
■ Try feeding paper from another tray.
■ Ensure that the paper path is free of obstructions and debris.
■ Ensure that tray is installed correctly.
■ Remove, fan, and reload the media in the tray.
■ Ensure that the media in Tray 3 is a supported type and size.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
Paper Pick Roller Kit, PL 14.4.3
(HCF) or PL 15.4.3 (STF)
“Paper Tray 3” on page 10-29
Paper Feed Roller Kit, PL 14.1.2
(HCF) or PL 15.1.2 (STF)
“Paper Feed” on page 10-25
HCF Paper Pick Assembly, PL
14.4.1 (HCF) or PL 15.4.1 (STF)
“Drive Section” on page 10-28 (HCF) or page 10-32
(STF)
Troubleshooting Procedure Table
Steps Actions and Questions Yes No
1
Does the printer feed paper correctly from
Tray 2?
Go to Step[2. See "Misfeed at
Tray 2 Jam T 2"
on page 3-33.
2
Does the lower tray assembly (LTA) (HCF or
STF) Motor run when printing one sheet?
Go to Step 9. Go to Step 3.
3
Use service diagnostics to test the LTA Motor.
Does the LTA motor function correctly?
Replace the
Engine Control
Board,
page 8-107.
Go to Step 4.
4
Verify the voltage between P/J84-3 <=> P/
J81-1 on the Lower Feeder Circuit Board is
+24 VDC
Go to Step 7. Go to Step 5.
5
Verify the voltage between P/J81-2 <=> P/
J81-1 on the Lower Feeder Circuit Board
(LTA) is +24 VDC.
Replace the
Lower Feeder
Circuit Board,
PL 14.5.1 or PL
15.5.1.
Go to Step 6