3-42 Phaser 6250 Color Laser Printer Service Manual
Consumable Errors
Install or Reseat Imaging Unit
■ Remove and reseat the Imaging Unit.
■ Ensure that Door C is fully closed.
■ Cycle printer power.
■ If the problem persists, follow the procedure below
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
Imaging Unit, PL 9.1.3 “Laser Unit” on page 10-22
“Fuser Assembly” on page 10-21
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Remove the Imaging Unit.
Inspect the printer cavity for damage,
foreign material and loose toner under the
auger area which could prevent the
Imaging Unit from being seated properly.
Is there foreign material or damage?
Remove foreign
materials.
Vacuum out loose
toner if found.
Go to Step 2.
2
Inspect and reseat the Imaging Unit
checking for possible defects or damage.
Replace the Imaging
Unit, PL 9.1.3.
Go to Step 3.
3
Remove the left cover.
Check the Gear Slide and the Rack V for
damage or misalignment.
See “Toner Cartridge Holder Unit
Assembly (PL 10.1)” on page 8-77 for
more information.
Damage can occur if
the Gear and Rack are
not in the proper
position. With Door C
open, push the Rack V
up as far as it can go
and then reinstall the
gear slide.
Go to Step 4.
4
Verify the CRUM connector is not
damaged or improperly connected.
Replace the Plate
Dispenser Left,
PL 10.1.9.
Go to Step 5.
5
Check the CRUM Harness for continuity.
See “Laser Unit” on page 10-22.
Go to Step 6. Replace CRUM
Harness Assy,
PL 10.1.15.
6
Check the EEPROM Harness for
continuity.
See “Laser Unit” on page 10-22
Replace the Engine
Control Board,
page 8-107.
Replace
EEPROM
Harness Assy,
PL 13.1.10.