Error Messages and Codes 3-67
Wrong Paper Type; Load Tray [1 (MPT)] [2] [3] [4] with
[size] [type]
■ Remove tray and inspect the tray cavity of the printer to ensure that it is free
of obstructions or debris.
■ Ensure that the tray is loaded with supported media.
■ Reinstall the tray.
■ Cycle printer power.
■ If the problem persists, follow the procedure below
Note
This is a media TYPE mismatch error indicating an OHP Sensor malfunction.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
OHP Sensor Kit PL 9.1.12 “Paper Feed” on page 10-25
Troubleshooting Procedure Table
Steps Actions and Questions Yes No
1
Check the following for evidence of fault or
damage:
OHP Sensor and Harness PL 9.1.12
Chute Assembly Registration PL 9.1.6
Replace parts as required .
OHP Sensor and
Harness page 8-75.
Assembly, Chute
Registration
page 8-71
Go to Step 3.
2
Does printer function correctly? Complete Go to Step 3.
3
Using service diagnostics, test the OHP
Sensor.
Does the OHP Sensor function correctly?
Replace Engine
Control Board,
page 8-107.
Go to Step 5.
4
Does printer function correctly? Complete Go to Step 5.
5
Check voltage between P/J32-2 <=> P/J
32-1 on Engine Control Board is 0VDC.
Go to Step 6. Go to Step 8.
6
Block the OHP Sensor. Has P/J32-2 <=> P/
J32-1 changed from 0 VDC to +3.3 VDC?
Replace Engine
Control Board,
page 8-107.
Go to Step 8.
7
Does printer function correctly? Complete Go to Step 8.
8
Verify the voltage between P/J32-3 <=> P/
J32-1 on the Engine Control Board is
+5 VDC.
Replace the OHP
Sensor, page 8-75.
Replace Engine
Control Board,
page 8-107.