3-82 Phaser 6250 Color Laser Printer Service Manual
[Y] [M] [C] [K] Toner Cartridge Failure
Code 86, 87, 88, 89: A CRUM error occurred in the yellow, magenta, cyan, or
black toner cartridge.
4
Does the error recur after the CRUM
Reader board PL 10.1.21 has been
replaced?
Go to Step 5. Complete
5
Check continuity of the harness RFID2
(J341 - J3411) Does the harness show
continuity?
Go to Step 6. Replace the
CRUM harness
RFID2 PL
10.1.19.
6
Check continuity of the harness RFID
(J34 - J3411) Does the harness show
continuity?
Replace the
Engine Control
Board, page 8-107.
Replace the
harness assembly
RFID PL 13.1.13.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
Genuine Xerox toner cartridge
(consumable) PL 10.1.7~10
"Developer Section 1" on page 10-19
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Remove top cover and ensure that
cartridge is locked in position. Does the
error clear after locking the cartridge?
Complete Go to Step 2.
2
Does the error recur after the pertinent
toner cartridge has been replaced?
Go to Step 3. Complete
3
Check connection of the CRUM reader
board to CRUM harness connector J341.
Is the harness properly connected?
Go to Step 4. Reconnect CRUM
reader board to
the harness .
4
Replace the CRUM reader board PL
10.1..21. Does the error recur after the
CRUM reader board has been replaced?
Go to Step 5. Complete
5
Check J341 <=> J3411 of CRUM harness
RFID2 for continuity
Go to Step 6. Replace CRUM
harness RFID2
PL 10.1.19.
Troubleshooting Procedure Table
Step Actions and Questions Yes No