3-50 Phaser 6250 Color Laser Printer Service Manual
Replace [Y] [M] [C] [K]Toner Cartridge or
[Y] [M] [C] [K] Toner Is Low
■ Print the Supplies Usage page to verify remaining life and Toner Cartridge
install date.
■ Replace the cartridge.
■ Cycle printer power.
■ If the problem persists, follow the procedure below
Note
“[Y] [M] [C] [K] Toner Is Low” is a warning condition. “Replace [Y] [M] [C]
[K] Toner Cartridge” is a hard stop error condition.
An empty cartridge or a fatal error within the cartridge or printer can cause the
hard stop condition. Check for an error code in the help text prior to
troubleshooting this error message. If a code is present in the help text, go to the
fatal error troubleshooting procedure for "Replace [Y] [M] [C] [K] Toner
Cartridge" on page 3-81.
When no jobs are being sent to the printer, an additional low toner warning
message “[Y] [M] [C] [K] Toner Cartridge Empty” will be displayed on the front
panel. This allows continued printing (Run Black) in black and white mode for a
short period of time. Once the color cartridges are empty, the message changes to
“Replace [Y] [M] [C] [K] Toner Cartridge”, a hard stop.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
Toner Low Sensor, PL 10.1.5 “Developer Section 1” on page 10-19
Motor Driver Board, PL 12.1.14 “Drive Section” on page 10-18
Toner Cartridge Holder Assembly, PL 10.1
Troubleshooting Procedure Table
Steps Actions and Questions Yes No
1
Verify replacement of the Toner Cartridge
for the problem color.
Does the error recur after the toner
cartridge is replaced?
Go to Step 2. Complete
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