Error Messages and Codes 3-37
6
Verify the connector between the LTA and the
printer is connected properly and not
damaged.
Replace the
damaged part.
Go to Step 7.
7
Replace the LTA Motor. Does the error recur
after the LTA Motor has been replaced with a
new one?
Go to Step 8. Complete
8
Perform Steps 1 through 3 on page 8-113.
Open and close the front door.
Observe the Turn Roller.
Does the Turn Roller turn while the machine
is warming up?
Go to Step 13. Go to Step 9.
9
Use service diagnostics to test the Tray 3 Turn
Clutch. During the test close the Interlock
Switch. Does the Tray 3 Turn Clutch function
correctly?
Check the
Clutch for
slipping or the
gear for
damage.
Go to Step 10.
10
Verify the voltage between P/J82-13 <=> P/
J81-1 on the Lower Feeder Circuit Board
(LTA) is +24 VDC.
Go to Step 11. Replace the
Lower Feeder
Circuit Board,
PL 14.5.1 or PL
15.5.1.
11
Check the Tray 3 Harness Assembly for
continuity.
See “Paper Tray 3” on page 10-29.
Go to Step 12. Replace the Tray
3 Harness
Assembly,
PL 14.5.3 or PL
15.5.3.
12
Remove the clutch connector J825.
Is J825-1 <=> J825-2 of the Tray 3 Turn
Clutch Assembly less than 200 ohms?
Go to Step 13. Replace the Tray
3 Turn Clutch
Assembly,
PL 14.4.18 or PL
15.4.18.
13
Does the Feed Gear in the Tray 3 Feeder turn
when printing one sheet of paper?
Check the Tray 3
Feed Solenoid
for damage.
Go to Step 14.
14
Use service diagnostics to test the Tray 3
Clutch Solenoid.
Does the solenoid function correctly?
Check the
stopper on the
feed solenoid
and replace if
necessary.
Go to stop 15.
15
Verify the voltage between P/J82-11 <=> P/
J81-1 on the Lower Feeder Circuit Board is
+24 VDC.
Go to Step 16. Replace the
Lower Feeder
Circuit Board,
PL 14.5.1 or PL
15.5.1.
Troubleshooting Procedure Table (Continued)
Steps Actions and Questions Yes No