Confidential
2-10
3 ERROR INDICATION
To help the user or the service personnel promptly locate the cause of a problem (if
any), the machine incorporates the self-diagnostic functions which display error
messages for equipment errors.
3.1 Error Code
Error
Code
Contents
Refer to
page:
0D
Paper jam during duplex-printing
The recording papers are fed in reverse on the platen when switchback
drive is started, triggering switchback sensor as paper feeding condition.
2-20
0E
Defective during duplex-printing
Switchback sensor detects paper feed condition at out of specified timing
during switchback.
2-20
13
Defective during duplex-printing
Registration sensor detects paper feed condition at out of specified timing
during switchback.
2-21
15
Paper jam during duplex ejecting
Recording paper is not able to be ejected since it is longer than 840 mm
when ejecting the paper.
2-21
17
Recording paper size error (duplex-printing/duplex-copying)
- Paper width is wider than 301.5 mm (detection by paper width sensor)
- Paper width is narrower than 95.5 mm (detection by paper width sensor)
- Paper length is longer than 245.9 mm (detection by registration sensor)
- Paper length is shorter than 143.5 mm (detection by registration sensor)
2-22
18
Paper jam during duplex-printing
Registration sensor does not detect paper feed within specified pulse
numbers in the second side paper re-feed.
2-23
20
Cannot identify a black ink cartridge.
The ink cartridge detection sensor and the ink remaining sensor are detecting.
2-24
21
Cannot identify a yellow ink cartridge.
The ink cartridge detection sensor and the ink remaining sensor are detecting.
2-24
22
Cannot identify a cyan ink cartridge.
The ink cartridge detection sensor and the ink remaining sensor are detecting.
2-24
23
Cannot identify a magenta ink cartridge.
The ink cartridge detection sensor and the ink remaining sensor are detecting.
2-24
24
Ink cartridge side IC chip relation defective
- Identification no match
- Judging as incompatible cartridge
- Detecting setting wrong color
2-25
25
Cannot communicate with ink cartridge IC chip (ink cartridge side.)
2-25
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