Brother MFC-J2320 Service Manual

Confidential
2-30
Carriage cannot return to origin. Detected by the CR encoder sensor.
User Check
- Remove the jammed paper in platen part.
Head capping is unable.
User Check
- Remove the jammed paper in platen part.

Error Code 31
Paper Jam
LCD
Step Cause Solution
1 Foreign materials around the
maintenance unit
Remove foreign materials.
2 Foreign materials around the
flushing box
Remove foreign materials.
3 Switching lever guide out of
place
Set the switching lever guide into place.
4 CR encoder strip stained Clean the CR encoder strip.
5 Flushing box not mounted in
place
Set the flushing box into place.
6 CR guide rail not mounted in
place
Set the CR guide rail into place.
7 Platen not mounted in place Set the platen into place.
8 Maintenance unit not mounted
in place
Set the maintenance unit into place.
9 CR encoder sensor defective Replace the carriage PCB ASSY.
10 Switching lever guide defective
Maintenance unit defective
Replace the maintenance unit.
11 Main PCB defective Replace the main PCB ASSY.

Error Code 32
Unable to Print 32
LCD
Step Cause Solution
1 Foreign materials around the
maintenance unit
Remove foreign materials.
2 Switching lever guide out of
place
Set the switching lever guide into place.
3 Switching lever guide defective
Maintenance unit defective
Replace the maintenance unit.
4 Main PCB defective Replace the main PCB ASSY.

Brother MFC-J2320 Specifications

General

Brand	Brother
Model	MFC-J2320
Category	All in One Printer
Language	English