9Problem Solving
184
Problem Solving
9
Trouble during Printing
This section describes how to solve printing problems.
Symptoms Check Remedy
Unable to print. Can the printer be con-
firmed with CentreWare
Internet Services?
Check the printer by displaying [Status] on
the CentreWare Internet Services.
See • "Confirming Printing Status and Condi-
tions with CentreWare Internet Services"
(P.140)
Is the power switch of the
machine turned on?
Turn the power switch on.
See • "Power On/Off" (P.33)
Is the print mode [Offline]? Select [Online] in the [Print Mode] screen.
See • "Machine Information" (P.259)
Is the network cable of the
machine disconnected?
Connect the network cable of the machine.
Has any error occurred on
the machine?
Check the error message, and follow the
instructions to solve the problem.
See • "Error Message" (P.185)
Are the IP address and Sub-
net Mask set correctly?
Set the correct IP address and Subnet
Mask.
See • "Network Settings" (P.222)
Has an interrupt operation
been performed?
Cancel the interrupt operation by pressing
the <Interrupt> button on the control panel.
Is the machine in the scan
mode?
Printing is not available during the scan
mode (while storing data in the mailbox).
Outputting starts when all of the docu-
ments have been scanned.
Unable to print
using the man-
ual feed table.
Is the specified media size
loaded correctly?
Load the correct size media in accordance
with the message displayed and print
again.
See • "Using the Manual Feed Tray (Bypass)"
(P.43)
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