Internal and Optical Errors
Optical Error
When an optical error occurs in the ADF, the [Error] screen on the touch screen displays one of the following
codes.
E2:74 Optical error (ADF Front)
E3:75 Optical error (ADF Back)
Take the following measures.
● Refer to Cleaning the Inside of the Scanner (ADF) with a Cloth (page 119) and clean the glass.
● Turn the scanner off then back on.
If the problem persists, write down the error code and contact the distributor/dealer where you purchased this
product. Or, make an inquiry by referring to the contact information at the Contact for Inquiries section in
Safety Precautions bundled with this product.
Operator Panel error
When a touch screen error occurs, the [Error] screen on the touch screen displays the following code.
E6:D3
Turn the scanner off then back on.
If the problem persists, write down the error code and contact the distributor/dealer where you purchased this
product. Or, make an inquiry by referring to the contact information at the Contact for Inquiries section in
Safety Precautions bundled with this product.
EEPROM Error
If an EEPROM error occurs, the [Error] screen on the touch screen displays the following code.
E7:D2
Turn the scanner off then back on.
If the problem persists, write down the error code and contact the distributor/dealer where you purchased this
product. Or, make an inquiry by referring to the contact information at the Contact for Inquiries section in
Safety Precautions bundled with this product.
Image Memory Read-Write Error
If an error occurs when data is read from the image memory or written on the image memory, the [Error]
screen on the touch screen displays one of the following codes.
E9:F5 Image memory read-write error (Front)
E9:F6 Image memory read-write error (Back)
Troubleshooting
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