Scanning Does Not Start
Check the following points
● Is the document loaded in the ADF paper chute (feeder) correctly? (page 191)
● Is the ADF closed properly? (page 191)
● Are the scanner and the computer properly connected? (page 191)
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 213)
first, then contact the distributor/dealer where you purchased this product. Or, make an inquiry by
referring to the contact information at the Contact for Inquiries section in Safety Precautions bundled with
this product.
● Is the document loaded in the ADF paper chute (feeder) correctly?
Solution
Reload the document in the ADF paper chute (feeder).
● Is the ADF closed properly?
Solution
Close the ADF firmly.
If the document is caught in the ADF, remove the document and close the ADF.
● Are the scanner and the computer properly connected?
Solution
● For Wi-Fi
Connect the scanner and the computer via Wi-Fi. When you cannot connect them via Wi-Fi, refer to
Cannot Connect the Scanner and a Computer via Wi-Fi (page 166).
● For a wired LAN
Connect the scanner and the computer via a wired LAN. When you cannot connect them via a wired LAN,
refer to Cannot Connect the Scanner and a Computer via a Wired LAN (page 181).
● For USB
Connect the USB cable properly. For details, refer to When Connecting the Scanner to the Computer via a
USB Cable (page 47).
Troubleshooting
191
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