Poly P014 User Manual

1 In the system web interface, go to Diagnostics > System Status.
2 Optional: Select Details next to each device or service for more information.
3 Optional: Select Adjust <Feature> Settings to access the corresponding settings page.
View Call Statistics
You can look at in-call data to help you troubleshoot system issues or problems experienced by call participants.
Task
1 In the system web interface, go to Diagnostics.
2 Go to Call Statistics.
If you’re in a call, a link to call statistics is also available on the Dashboard and Active Call page.
A list of participants displays, including their names, numbers, and the quality of their connections.
3 Select the participant you want to see more call information about.
The following additional details about the participant display:
• System or application the participant is using
• Call type
• Call speed
• Encryption status
• Call streams (for your system and the participant)
Depending on the nature of your call, you may also see the transmitted and received streams of audio, video, and
content.
4 Optional: Select a call stream for additional information.
The following additional details about the stream display:
• Stream type
• Stream quality
• Protocol used
• Format (may not display on some mobile devices)
• Rate used
• Frame rate
• Packets lost
• Packet loss percentage
• Jitter
• Error concealment
Check Provisioning Results
To verify your settings are provisioned the way you want, you can see if the configuration parameters were applied
successfully to your system.
Make sure your system is registered with a provisioning service, such as Poly Clariti Manager.
Task
1 In the system web interface, go to Servers > Provisioning Server.
2 Select Show Results and verify if parameters applied successfully the last time you provisioned your system.
The Result column displays one of the following statuses:
• SUCCESS: The parameter was applied.
• IGNORED: The parameter didn’t apply because a configuration that controls this feature is disabled, not applicable,
or wasn’t provisioned.
• FAILURE: If you see this, the Error Message column can help you identify the issue.
For a list of available system parameters and their permitted values, see the Poly VideoOS Configuration Parameters
Reference Guide.
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Poly P014 Specifications

General

Brand	Poly
Model	P014
Category	Conference System
Language	English