Control and Navigation
Polycom, Inc. 170
Configure the Remote Control Channel ID
You can configure the Channel ID so that the remote control affects only one Polycom RealPresence Group
system, even if other systems are in the same room.
If the remote control is set to channel 3, it can control a Polycom RealPresence Group system set to any
Channel ID. If the system does not respond to the remote control, set the remote control channel ID to 3
starting with step 3 in the following procedure. Then follow the entire procedure to configure the system and
remote control channel ID settings.
Setting Description
Keypad Audio
Confirmation
Specifies whether to play a voice confirmation of numbers selected with the remote
control or keypad.
Numeric Keypad Function Specifies whether pressing number buttons on the remote control or keypad moves
the camera to presets or generates touch tones (DTMF tones). If this is set to
Presets, users can generate DTMF tones by pressing the # key on the remote
while on a video screen.
Use Non-Polycom Remote Configures the system to accept input from a programmable, non-Polycom remote
control. In most cases the Polycom remote works as designed, even when this
feature is enabled. However, try disabling this feature if you experience difficulty
with the Polycom remote. For more information about Polycom RealPresence
Group system IR codes, refer to the Polycom RealPresence Group Series
Integrator Reference Guide.
Channel ID Specifies the IR identification channel to which the Polycom RealPresence Group
system responds. Set the Channel ID to the same channel as the remote control.
The default setting is 3. If the remote control is set to channel 3, it can control a
Polycom RealPresence Group system set to any Channel ID. For more information
about changing this setting, refer to Configure the Remote Control Channel ID.
Hang-up Button Long
Press
Specifies the behavior of the remote control Hang-up button when you press it for a
long time:
• Hang-up / Power Off—Holding down the Hang-up button powers off the
RealPresence Group system.
• Hang-up / Sleep—Holding down the Hang-up button puts the system to sleep.
• Hang-up Only—Holding down the Hang-up button has no function other than
hanging up the call.
# Button Function Specifies the behavior of the # button on the remote control:
• #, then @—Pressing the # button once on the keypad displays the hash sign.
Pressing the # button twice, quickly, displays the commercial at (@) symbol.
•@, then #—Pressing the # button once on the keypad displays the @ symbol.
Pressing the # button twice, quickly, displays the # sign.
Note: Polycom Touch Control set to channel 3
The Polycom Touch Control virtual remote control is always set to channel 3.
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