Troubleshoot
Polycom, Inc. 205
● Status
● Diagnostics
● Call Statistics (in a call only)
Access the Information Screen
To access the Information screen:
» Go to > System Information > Information.
Access the Status Screen
To access the Status screen:
» Go to > System Information > Status.
Note: Available system menus vary
Available system menus vary based on how your administrator configured the system. Therefore,
this section might cover options that you cannot access on your system. To find out more about
these options, please talk to your administrator.
Information Screen Description
System Detail
Displays the following system information:
• System Name
• Model
• Hardware Version
• System Software
• Serial Number
• MAC Address
• IP Address
Network
Displays the following network information:
• IP Address
• Host Name
• H.323 Name
• H.323 Extension (E.164)
• SIP Address
• Link-Local
• Site-Local
• Global Address
Usage
Displays the following usage information:
• Time in Last Call
• Total Time in Calls
• Total Number of Calls
• System Up Time