Features
WorkCentre 7425/7428/7435
User Guide
20
Before Using the Printer
Xerox Welcome Center
If you need assistance during or after product installation, visit the Xerox website for online solutions
and support.
www.xerox.com/office/worldcontacts
If you require further assistance, contact our experts at the Xerox Welcome Center. A local
representative telephone number may have been provided when the product was installed. For
convenience and future reference, please record the telephone number in the space below.
Welcome Center or local representative telephone number:
#______________________________________
Xerox US Welcome Center: 1-800-821-2797
Xerox Canada Welcome Center: 1-800-93-XEROX (1-800-939-3769)
If you need any additional help using your printer:
1. Refer to this User Guide.
2. Contact the Key Operator.
3. Visit our Customer Web Site at www.xerox.com/office/WC7425_WC7428_WC7435support or
contact the Xerox Welcome Center.
Please have your printer’s serial number when contacting Xerox.
The Welcome Center will want to know the following information: The nature of the problem, the serial
number of the printer, the fault code (if any), as well as the name and location of your company. Follow
the steps below to look up the serial number of the printer.
1. On the printer’s control panel, press Machine Status.
2. The Machine Information tab displays by default. The serial number is displayed on the left side
of the printer touch screen.
Note: The serial number is also found on the metal plate on the left side of the printer behind
Cover A.
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