Brother MFC-890 User Manual

21 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE
If you are having difficulty with your machine
If you think there is a problem with your machine, make a copy first.
If the copy looks good, the problem is probably not your machine.
Check the chart below and follow the troubleshooting tips.
DIFFICULTY SUGGESTIONS
Printing or Receiving Faxes
Condensed print and white
streaks across the page or the
top and bottom of sentences
are cut off.
This can be caused by static or interference on the telephone line. You
can make a copy using the Copy function and see if the same problem
occurs. If the copy is also bad, call your Brother dealer for service.
Poor quality print Make sure the Printer Driver or Paper Type setting in the function menu
matches the type of paper you are using. (See Media Type on page 13-3
and
Setting the Paper Type
on page 4-1.) If you are using plain paper,
try using the types of recommended paper. (See Paper on page 2-1.)
Don't handle the paper until the ink is dry. Adjust the Vertical Alignment.
(See Print Quality Check on page 21-13.)
Smudged stain at the top
center of the printed page
Make sure the paper is not thick. (See
Paper
on page 2-1.)
Printing is too dark or too light. Make sure your ink cartridges are fresh. Cartridges are good for up to
two years, after that the ink may become clogged. Cartridge expiration
dates are printed on the package. Make sure the Printer Driver matches
the type of paper you are using. (See
Media Type
on page 13-3.) Try
using the recommended types of paper. (See
Paper
on page 2-1.) The
recommended environment for your machine is between 20°C to 33°C.
Printing appears dirty or ink
seems to run.
Make sure you are using the proper types of paper. (See Paper on page
2-1.) Don't handle the paper until the ink is dry.
The recommended environment for your machine is between 20°C to
33°C.
White lines appear in text or
graphics.
Clean the print heads. (See Cleaning the print head on page 21-13.)
Stains appear on the reverse
side or at the bottom of the
page.
Make sure the Printer Platen is not dirty with ink. (See Cleaning the
machine printer platen
on page 21-21.)

Brother MFC-890 Specifications

General

Brand	Brother
Model	MFC-890
Category	All in One Printer
Language	English