Common Service Desktop
Versana Balance – Basic Service Manual System view 7-13
5808768-100 English Rev.9
7-5-2 Disruptive mode
Disruptive mode is a way to control interruptions to operation of
the Versana Essential. Disruptive mode is required whenever
service performs a function that may disrupt a normal scan.
Activating Disruptive mode results in a red message displayed
on the task bar. This message indicates that the Versana
Essential needs to be restarted once the service activity is
complete. The message remains until the Versana Balance is
restarted. This prevents patient scanning while the Versana
Balance is not operating at an optimal status. For example,
running a diagnostic may leave the Versana Essential in a state
that is not good for imaging.
Specifically, Disruptive mode is required to run diagnostics,
clean presets, and reset the patient database, and turn on
Virtual Console Observation (VCO).
• When Disruptive mode is On, all service functionality on the
Service desktop is allowed but user operation of the
Versana Essential may be limited.
• When Disruptive mode is Off, some service functionality on
the Service desktop is not available and user operation of
the Versana Essential is normal.
Additionally, the ability to enable Disruptive mode depends on
the logged in user.
• Local user - a user locally logged into the machine will be
able to set the Versana Essential to Disruptive mode or
allow a Disruptive mode request from a remote user through
the Service desktop. The local user must have Authorize
Remote Service Access to allow Disruptive mode. If the
local user does not have this right, the remote user’s
request will be automatically denied
• Remote user - a user remotely accessing the Versana
Balance will not be able to automatically switch Disruptive
mode to On. The logged in user (user actually logged on to
the Versana Essential) needs to have the ability to grant
remote access. The logged in user will be notified through a
dialog box and asked to allow Disruptive mode.
NOTE: Change Password and Disk Defragment are not available
for the remote user whether Disruptive mode is On or Off.
For more information, see:
7-5-2 ‘Disruptive mode’ on page 7-13
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