Problem Solving
12-10 Xerox 4112/4127 Copier/Printer
User Guide
Nothing is printed. Two or more sheets of paper
are being fed
simultaneously
(double-feed).
Fan the paper and reset.
Refer to Loading Paper into Trays on page 8-1.
High-voltage power supply
malfunction.
Contact the Customer Support Center.
White areas or
stripes appear.
Is the paper damp? Replace with paper from a new ream.
Refer to Loading Paper into Trays on page 8-1.
The paper in use is
unsuitable.
Load suitable paper.
Refer to Loading Paper into Trays on page 8-1.
The entire page is
printed faint.
If the print was made using
Tray 5 (Bypass), the size and
type of the loaded paper
differed from the setting on
the print driver.
Load paper of the correct size and type into Tray 5
(Bypass).
Fan the paper thoroughly before loading it.
Refer to Loading Paper into Tray 5 (Bypass) on
page 8-5.
Two or more sheets may be
feeding at once.
Fan the paper thoroughly and reset.
Refer to Loading Paper into Trays on page 8-1.
Paper becomes
wrinkled.
Text is blurred.
The paper in use is
unsuitable.
Replace with paper from a new ream.
Refer to Loading Paper into Trays on page 8-1.
Paper is being added while it
is being fed.
Is the paper damp?
Symptoms Check Remedy