Xerox 4112 User Manual

Problem Solving
Xerox 4112/4127 Copier/Printer 12-21
User Guide
Unable to import the scanned document into the computer
Symptoms Causes and Actions
Unable to find scanner YES Cause The printer is not powered on.
If NO, go to next symptom. Action Turn the power on.
If problem is not solved, go to next Cause/Action.
Cause The network cable is disconnected from the computer.
Action Connect the network cable to the computer.
If problem is not solved, go to next Cause/Action.
Cause The network cable is disconnected from the machine.
Action Connect the network cable to the machine.
For information about network settings, refer to the
System Administration Guide.
If problem is not solved, go to next Cause/Action.
Cause The Salutation port is not enabled.
Action Enable the Salutation port.
For information about network settings, refer to the
System Administration Guide.
If problem is not solved, go to next Cause/Action.
Cause The network connection between the computer and
machine is abnormal.
Action Check with your system administrator.
Unable to open Folder YES Cause No Folder has been created.
If NO, go to next symptom. Action Create a Folder.
Refer to “Local Disk/Folder” in the System
Administration Guide.
If problem is not solved, go to next Cause/Action.
Cause Folder password forgotten.
Action Unable to verify password. Set the password to Off, and
then reset the password again.
Refer to “Local Disk/Folder” in the System
Administration Guide.
Scanner unable to scan data
due to TWAIN transmission
error
YES Cause The scan driver is not installed.
If NO, go to next symptom. Action Install the scan driver.
Operation halts during
scanning
YES Cause Is the file size too big?
Action Reduce the resolution, or choose a compressed output
file format, and rescan.
Refer to Scan Presets on page 3-3, or Resolution on
page 3-14.

Xerox 4112 Specifications

General

Brand	Xerox
Model	4112
Category	All in One Printer
Language	English