Problem Solving
Xerox 4112/4127 Copier/Printer 12-25
User Guide
Error Codes
If an error caused the printing to end abnormally or a malfunction occurred in the printer, then
an error message code (***-***) is displayed.
Refer to the following table for error codes and information on how to rectify the problem. If an
error code not described in the following tables is displayed, or the problem persists even after
you have tried the following solutions, contact the Customer Support Center.
Tip
If an error code is displayed, all print data of the printer as well as print data stored in the built-
in memory of the machine is discarded.
Errors are divided into the following Categories:
•C: Copy
•P: Print
•S: Scan
•
M: Mail
•O: Others Problems
Other Errors
Error Code
Category
Cause and Remedy
C P S
M
O
002-770 mmCause: Unable to process job template due to insufficient hard disk
space.
Remedy: Remove unnecessary data from the hard disk to increase
free disk space.
003-750 m Cause: Unable to store any documents with 2 Sided Book Copy
feature.
Remedy: Check the 2 Sided Book Copy settings.
Refer to 2 Sided Book Copying on page 2-24.
003-751 mm Cause: The machine is unable to process size, because the specified
document area is too small.
Remedy: Increase resolution or scan area size.
003-753 m Cause: The selected resolution was too large for scanning mixed
size originals using document feeder.
Remedy: Decrease Scan Resolution to 200dpi or less, and rescan.
003-754 mm Cause: An error occurred in the document scanner.
Remedy: Reprocess the job.
003-755 mm Cause: An error occurred in the document scanner.
Remedy: Reprocess the job.
003-760 m Cause: An incompatible combination of features are specified in
the document scan conditions.
Remedy: Check the selected options.
003-761 mm Cause: The paper size of the tray selected for auto tray is different
from the paper size of the tray selected for Auto Repeat.
Remedy: Change the paper size for the tray, or change the
Paper Type Priority settings.