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DocuColor 12/DCCS50
OF19-1 IDFE Fault Entry RAP
Status Indicator RAPs
Reissue
Procedure (product code MFY)
NOTE: Before evaluating the fault indicated by the Diagnostic LEDs, allow 70-180 seconds to
pass for the Diagnostic LEDs to come to a steady state condition after the IDFE has been
switched-on.
NOTE: If more than one fault is detected the first error encountered is the one displayed.
NOTE: If a hard fault is detected during power up, the software boot sequence test stops. If a
sof
t fault is detected, the Software boot process will continue.
Switch on the power. Observe the IDFE Diagnostic LEDs (Figu
re 2) as the system performs
self -test. Compare the observations with the Fault Indication descriptions in Table 4 and
Table 5. Refer to Table 6 for a description of the function of each LED.
The normal "Boot-Sequence" LED indications (MFY only) are:
• From power on, to approximately 1 to 1.5 minutes,
the ERR, HB, and PWR LEDs are on
steady and the ACT LED is flashing.
• After approximately 1.5 minutes, the ACT LED goes out.
• Approximately 1 minute and 45 seconds after power on the LINK LED will light.
• After approximately 2 minutes, the HB LED will flash.
• Finally, (if enabled) after approximately 4 minutes, a
configuration sheet is printed.
Table 4 Power-on Self Tests (MFY)
Fault Indication Fault Go to RAP: Type of Fault Comments
Within 10 seconds of Power-On if any of the LEDs on the
IDF
E are de-energized or if the Green Power LED is de-
energized.
DC Power Fault 19-001 DC Power Fault RAP Hard IDFE does not log or display fault.
Red Failure LED is energized continuously. Booting or Hardware Fail-
ure
19-002 BIOS/Self-Test Fault RAP Hard IDFE does not log or display fault.
Amber Heartbeat LED is energized continuously or de-
en
ergized continuous
ly
Software Load Halted 19-003 Hard Disk Fault RAP Hard IDFE does not log or display fault.
Amber Heartbeat LED is energizes for 0.5 seconds and
de-energizes f
or 0.5 seconds.
Software Running Normal operation when software is running.
Red Failure LED energizes for 0.25 seconds and de-
energizes f
or 2.0 seconds in a continuously repeated
pattern.
DDI IOT Failed Internal
Loop bac
k Test
19-004 Printer DDI Communication
Fault 1 RAP
Hard IDFE does not log or display fault, web UI remains
active
Red Failure LED energizes twice in 0.25 second inter-
vals, then de-energizes for 2 seconds. This pattern is
c
ontinuous
ly repeated.
DDI IOT Failure, End to
End (Cable,
IO
T or IDFE
Failure)
19-005 Printer DDI Communication
F
ault 2 RAP
Soft IDFE does not log or display fault, web UI remains
active
Red Failure LED energizes three times in 0.25 second
int
ervals
, then de-energizes for 2 seconds. This pattern
is continuously repeated.
DDI IOT Failed Internal
Loop bac
k Test
19-006 Scanner DDI Communication
Fault 1 RAP
Hard Printer and web UI remain active
Red Failure LED energizes four times in 0.25 second
intervals
, then de-energizes for 2 seconds. This pattern
is continuously repeated.
DDI IOT Failure, End to
End (Cable,
IOT or IDFE
Failure)
19-007 Scanner DDI Communication
F
ault 2 RAP
Soft Printer and web UI remain active
Table 5 Network/Connectivity Hardware Tests (MFY)
Fault Indication Fault Go to RAP: Type of Fault Comments
Amber 10-100 LED is de-energized. Network Connection Fault 19-012 Network Connection Fault RAP Soft IDFE does not log or display fault.
Green Activity LED energized continuously with a
s
olid non-blinking l
ight.
Network Connection Fault 19-013 Network Connection Fault RAP Soft IDFE does not log or display fault.
NOTE: On busy networks, the Green Activity LED may
appear to
be continuously energized. Ensure that the
customer can connect to the network by using Centre-
Ware Internet Services.
N/A, fault declared through web client, XCMI set-
tings and the configuration report
Ethernet Speed Detection
F
ault
19-014
Ethernet Speed Detection Fault
RAP
Soft Declared through web client, XCMI settings; reported
on the configuration report.
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