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Loading...What to do if I forgot my Zyxel Communications Wireless Router password?
If you are having trouble logging into your Zyxel Communications Wireless Router, ensure you are entering the correct username and password. The default password is '1234'. If you still cannot log in, reset the device to its factory defaults.
Why is my Zyxel Communications Wireless Router not connecting to 3G/LTE?
To resolve issues with 3G/LTE connections on your Zyxel Communications Wireless Router, verify that your LTE SIM card account is valid and has an active data plan. The issue may be that your account is invalid or has no active data plan.
How to reset the IP address on my Zyxel Communications Wireless Router?
If you've forgotten the IP address of your Zyxel Communications Wireless Router after changing it, reset the device to factory defaults by pressing the RESET button for more than 5 seconds.
What to do if my Zyxel Communications Wireless Router interface is not displaying correctly?
To resolve this issue, make sure your Internet browser is not blocking pop-up windows and has JavaScript enabled.
What to do if my pre-paid SIM card is not working in my Zyxel Communications Wireless Router?
If your pre-paid SIM card is not working in your Zyxel Communications Device, insert the SIM card into another LTE device to check if the SIM card still works. If the SIM card works on another LTE device, contact the vendor. If the SIM card does not work, contact your service provider.
General| DSL WAN | No |
|---|---|
| Ethernet WAN | Yes |
| WAN connection type | RJ-45 |
| Wi-Fi band | Dual-band (2.4 GHz / 5 GHz) |
| Wi-Fi standards | 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac) |
| Top Wi-Fi standard | Wi-Fi 5 (802.11ac) |
| WLAN data transfer rate (max) | 1733 Mbit/s |
| WLAN data transfer rate (first band) | 300 Mbit/s |
| Networking standards | IEEE 802.11a, IEEE 802.11ac, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n |
| Ethernet LAN data rates | 10, 100, 1000 Mbit/s |
| Ethernet LAN interface type | Gigabit Ethernet |
| 4G standard | LTE-TDD & LTE-FDD |
| 3G standards | HSPA+, HSUPA, WCDMA |
| UMTS bands supported | 850, 900, 1800, 2100 MHz |
| USB 2.0 ports quantity | 1 |
| Ethernet LAN (RJ-45) ports | 2 |
| MAC address table | 64 entries |
| Security algorithms | WPA, WPA2 |
| Supported network protocols | IPv4/IPv6 |
| Product type | Tabletop router |
| Product color | Grey, White |
| LED indicators | LTE, Power, USB, WLAN |
| Power source type | DC |
| Power consumption (typical) | 24 W |
| Certification | CE, WEEE, RoHS, HSF |
| Storage temperature (T-T) | -30 - 70 °C |
| Operating temperature (T-T) | 0 - 40 °C |
| Storage relative humidity (H-H) | 5 - 95 % |
| Operating relative humidity (H-H) | 10 - 90 % |
| Cables included | LAN (RJ-45), Phone (RJ-11) |
| Package type | Box |
| Package depth | 170 mm |
| Package width | 247 mm |
| Package height | 120 mm |
| Package weight | 1600 g |
| Harmonized System (HS) code | 85176990 |
Weight and Dimensions| Width | 100 mm |
|---|---|
| Height | 205 mm |
| Weight | 599 g |
Explains the Zyxel Device's use for Wireless WAN, Wireless LAN, and Internet Access.
Explains the RESET button function for restoring factory defaults and troubleshooting.
Provides instructions to access and log into the Zyxel Device's Web Configurator.
Guides users to initiate the Quick Start wizard for basic device configuration.
Details selecting and configuring the Zyxel Device's Internet connection mode.
Demonstrates setting up a secure wireless network using WPS methods.
Details enabling the firewall and creating rules to protect the network from attacks.
Guides uploading new firmware to enhance Zyxel Device features and performance.
Provides a tutorial for establishing an Internet connection using a SIM card.
Allows changing Internet access settings and viewing configured WAN services.
Guides configuring a WAN connection, including general, IP, and routing features.
Guides on entering a SIM card PIN to prevent unauthorized use.
Guides enabling Wireless LAN, entering SSID, and selecting security like WPA2-PSK.
Guides configuring WiFi Protected Setup (WPS) for quick wireless network setup.
Guides setting the LAN IP address, subnet mask, and DHCP settings.
Explains directing incoming service requests from the Internet to local network servers.
Guides setting the firewall security level for restricting Internet activities.
Covers activating protection against Denial of Service (DoS) attacks.
Guides enabling MAC Address Filter and adding hostnames/MAC addresses for access control.
Guides enabling parental control and viewing rules and schedules.
Explains configuring restricted access schedules and URL filtering for user control.
Guides creating and managing user accounts, including privileges.
Details adding/modifying user account names, passwords, retry times, and privileges.
Offers suggestions for solving potential problems encountered with the Zyxel Device.
Provides steps for issues where the Zyxel Device does not turn on.
Offers solutions for forgotten IP addresses or passwords, and login screen access issues.
Guides troubleshooting Internet access issues, including slow or intermittent connections.
Offers solutions for SIM card detection issues and invalid SIM card alerts.
Guides positioning the Zyxel Device for optimal cellular signal strength and quality.
Explains the structure and format of IPv6 addresses, including abbreviation rules.
