High-voltage battery
Off
●
After unlocking or locking the vehicle, the
lighting s
wit
ches off automatically after a
while.
Note
If the charging process display permanently
indicates an error in the power supply or
vehicle’s charging system, you should seek
professional assistance.
Troubleshooting
3 Valid f
or: hybrid vehicles
Error in the electric drive system
The warning lamp lights up red. You must
park the vehicle in a safe place.
The corresponding error message is dis-
played on the instrument cluster display.
Fault in the electric drive system. The high
voltage components may be damaged
›››
.
●
Park the vehicle outdoors as soon as it is
po
ssible and saf
e to do so.
●
Switch off the drive system.
●
Seek professional assistance.
The charging process is not possible or has
been paused
An error may be displayed on the instrument
cluster display or on the charging socket’s
charging process display.
You can try the following to solve the prob-
lem before seeking professional assistance:
●
Unlocking the charging connector and
plug the charging cable in again.
●
OR: Make sure that the charging settings
are as desired: “immediate” or “program-
med”.
●
OR: Check if the charging connector is
properly plugged in.
●
OR: Check if a fault is displayed on the
charging station or, depending on the fea-
tures, on the displays of the mode 2 charging
cable.
If the fault cannot be rectified, seek profes-
sional assistance directly.
WARNING
High-voltage components, including the
battery and high-voltage cables, may be
live and damaged. The high voltage system
voltage is dangerous and can cause burns,
other injuries and fatal electric shocks.
●
Do not touch the high voltage compo-
nents!
Emergency release of the charging
connector
3 Valid for: hybrid vehicles
Fig. 192
Between the left wing panel and the en-
gine bonnet hinge: Charging connector manual
release mechanism puller.
Unlocking the charging connector
Pr
er
equisites:
●
The charging connector is plugged in cor-
rectly
›››
page 304 .
●
The vehicle is unlocked.
●
The charging process has ended or has
paused
›››
page 303 .
The manual release mechanism must be
used if these prerequisites are met and it is
still impossible to unplug the charging con-
nector.
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