Machine Trouble
441
Problem Solving
15
Machine Trouble
Before you conclude that the machine is defective, check the machine status again.
Symptom Cause Remedy
The machine is
not powered on.
Is the main power and
power switched on?
Switch the main power and power on.
z
Refer to "Product Overview" in the User Guide.
Is the power cord plugged
into the power outlet?
Switch the main power and power off,
and then firmly plug the power cord into
the connector of the machine and power
outlet. Then switch the main power and
power on.
z
Refer to "Product Overview" in the User Guide.
Is the power cord
disconnected from the
machine?
Does the AC outlet supply
power properly?
Connect another appliance to the outlet
to verify the power supply. Refer to
"Before Using the Machine" in the User
Guide.
The <Error>
indicator is
blinking.
The system of the machine
or the components
installed may have a
trouble.
Switch the main power and power off and
then on. If the error still is not resolved,
contact our Customer Support Center.
The <Error>
indicator is lit.
Is paper or a document
jammed?
Remove the jammed paper or document.
z
If paper is jammed, refer to"Paper Jams" (P.596),
and a document is jammed, refer to "Document
Jams" (P.607).
Is the front cover or top
cover open?
Solve the problem by following the
message displayed.
Is a message displayed on
the touch screen prompting
you to replacethe
consumables?
Replace the consumables indicated in the
message.
z
Refer to "Replacing Consumables" (P.68).
Is a message displayed in
the upper part of the touch
screen?
Check the message and solve the
problem.If an error code such as "016-
450" isdisplayed, check the error code list
and solve the problem.
z
Refer to "Error Code" (P.482).
The touch
screen is too
dark.
Is the <Power Saver>
button lit?
The machine is in the Power Saver mode.
Press the <Power Saver> button on the
control panel to exit the Power Saver
mode.
z
Refer to "Product Overview" in the User Guide.
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