Network-related Problems
479
Problem Solving
15
Unable to print using an IPv6 address
Unable to scan using an IPv6 address
A device outside the router
cannot be searched.
When searching for a device outside the router via SMB,
directly specify the address. Multicasting is supported
only within a local link (FF02::1).
When SSL is enabled on
CentreWare Internet Services,
even if you specify "http://[IPv6
address]", you are not redirected
to "https://[IPv6 address]".
When SSL is enabled, directly specify "https://[IPv6
address]".
Symptom Remedy
On an IPv6 network without a
DNS server, a computer running
Windows OS that supports IPv6
cannot be connected to a
Windows shared printer.
Register the computer name of the machine on the
"hosts" file stored on the computer running Windows
OS that supports IPv6. For example, register in the
following file: C:\Windows\system32\driver\etc\hosts
Symptom Remedy
When the machine is configured
with only a linklocal address, file
transfer fails.
Assign a global address to the machine.
When you specify the computer
name on a storage destination
server of the Scan to PC (SMB)
service inan IPv6 environment
without a DNS server, scan data
cannot be transferred.
Scan data cannot be transferred with SMB if a
destination server is specified using the computer
name. Use the IPv6 format to specify the server.
The machine does not operate
correctly if the Internet Fax
direct destination is specified in
IPv6 address literal format.
Example:
csw@[ipv6:2001:db8::1]
In an IPv6 environment, use a DNS server and specify a
destination using a fully qualified domain name
(FQDN).
The machine does not operate
correctly if the mail address for
the E-mail service is specified in
IPv6 address literal format.
Example:
csw@[ipv6:2001:db8::1]
In an IPv6 environment, use a DNS server and specify
an emailaddress using the FQDN.
Symptom Remedy
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