Chapter 6: Alarms and System Failure Codes
System Failure Codes
6-22 Service Manual
6.2.26 System Failure 30
System failure 30 indicates: Mains voltage reading LV1 is outside of the expected range.
6.2.27 System Failure 33
System failure 33 indicates: Defective RH Solid State Relay.
6.2.28 System Failure 34
System failure 34 indicates: Software revision level does not match.
Cause(s) Action(s)
Mains Voltage Comp
Circuit is not calibrated
correctly.
Calibrate the line voltage.
High or low mains voltage.
This failure is triggered if
the mains voltage is
outside the following
ranges:
• 100V: 80-115V
• 115V: 95-132V
• 230V: 195-270V
Connect to proper mains voltage source.
Defective 50-pin ribbon
cable between the relay
and control board.
Check for continuity on pin 48 and 49 (LineComp1,2). If defective, replace
cable.
Defective relay board Measure the voltages at the relay board:
• J37 pin 48-45 and J37 pin 49-45.
• If mains voltage 100/115 = 3-5 volts, difference within 0.4 volts.
• If mains voltage 230 = 7-10 volts, difference within 0.8.
• If not, replace the relay board.
Defective control board If the voltages are OK, replace the control board.
Cause(s) Action(s)
Defective RH Solid State
Relay
Replace relay board.
Cause(s) Action(s)
The software revision of
the control board and the
SBC board are not
compatible.
This error may occur after replacing the SBC board. Be sure to install the
software provided in the SBC board. Replace the System Software.