Polycom CX5500 Unified Conference Station for Microsoft Skype for Business User Guide
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You can change the default paging group to any group you want. To change the default paging group, see
the section Change the Default Paging Group. If you change your default paging group, you are
automatically subscribed to the group you selected.
You cannot send a page while you are in an active call.
To send a page:
1 From the Lines screen, select the Paging soft key.
2 From the Paging Groups screen, select the paging group to send the page to.
3 To begin a page, select Page.
Just before the page starts, you’ll hear an alert tone, and then the page begins.
4 Begin speaking.
5 To end the page, select End Page.
Receiving Pages
To receive a page sent to a particular paging group, you need to be subscribed to that group. To subscribe
to a paging group, see the section Update Paging Group Subscriptions.
How you receive a page depends on the priority of the page, whether you are in an active call, and whether
the unified conference station is set to receive a page during an active call. When you receive a page, the
page is always played through the phone’s speakerphone. You cannot play a page through your handset or
headset.
You receive pages on the paging groups you are subscribed to as well as Group 24, Priority pages, and
Group 25, Emergency pages. When you enable Do Not Disturb, you only receive Emergency pages.
Non-emergency pages do not display or play on the unified conference station.
Receiving Pages When You’re Not in an Active Call
When you receive a page and you are not in an active call, the page immediately plays, regardless of the
paging priority.
While a page plays, you can:
● Hold the page.
● End the page. This ends the page at the unified conference station only.
● Place a new call.
Listen to Pages during Active Calls
How you handle a page when you are in an active call depends on the page priority and whether the unified
conference station is set up to receive a page when you are in an active call.
The following occurs when you receive a page during a call:
● When the unified conference station is set up to receive Normal pages during active calls, the page
immediately plays, and you hear audio from both the active call and the page.
● When the unified conference station is not set up to receive Normal pages during active calls, the
page is displayed as a Pending page.
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