Polycom CX5500 Unified Conference Station for Microsoft Skype for Business User Guide
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To resume a call on the shared line:
» Do one of the following:
Select the corresponding line key and lift the handset.
Press and hold the corresponding line key and select Resume.
When a held call is resumed by another MADN member, the other group members are notified of the call’s
new status with a steady red LED light on the line key on the members’ phone.
Enabling Privacy
Any MADN member can temporarily enable privacy for an active or bridge call on a public shared line using
privacy codes or privacy soft keys configured by your system administrator. Additionally, MADN members
can use privacy codes and soft keys to temporarily disable privacy on an active call on a private shared line.
The following are three types of privacy codes that you can use to enable and disable privacy on a shared
line:
● Privacy Access (PRV) code Enables privacy for an active call on a public line.
● Privacy Release Activation (PRLA) code Disables privacy for an active call on a private shared line.
● Privacy Release Cancel (PRLC) code Re-enables privacy for an active call on a private shared line.
When a shared line is configured as private or when privacy is enabled on an active call, bridging is disabled
and other MADN members cannot barge in on an active call on the shared line.
Enable Privacy
After you enable privacy for an active call on a public shared line, you cannot disable privacy for the call.
You can allow other MADN members to join the active call by transferring the call or initiating a conference
call.
To enable privacy for an active call on a public line:
» During an active call, do one of the following:
Select Transfer and dial the PRV code given to you by your administrator
For example, dial *91.
Select the Privacy soft key, if enabled, as shown next.
A confirmation tone plays, and the call is resumed automatically.
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