Polycom CX5500 Unified Conference Station for Microsoft Skype for Business User Guide
Polycom, Inc. 79
Answering Calls
Any incoming call to the shared line rings on all group members' phones simultaneously, the call is displayed
on all members' screens, and a green LED light flashes on the line key.
Any group member can respond to an incoming call to the shared line. When a group member answers an
incoming call, the line key’s LED indicator on all phones changes to a steady red light to indicate the call
was answered. Members can also view the status of a call on the shared line by pressing and holding the
corresponding line key for one second. The call's status and the Bridge In soft key display for five seconds.
Bridging into Active Calls
Multiple group members can bridge into one call if the call is public. After a group member bridges into a
call, the call becomes a bridge call—a call between two or more SCAP members and another party.
Ask your system administrator about the maximum number of participants allowed on a bridge call.
If the call is private or if bridging is disabled, the Bridge In soft key does not display or you cannot bridge
into active calls answered by other group members. See the section Make Active Calls Public for more
information on private calls.
To bridge in on a call:
1 Press and hold the line key with the active call for one second.
2 Select Bridge In.
If enabled, a bridge tone plays notifying the other call participants that you are bridging in on the call.
Leave a Bridge Call
Any member in a bridge call can leave the call, and the call remains active.
To leave a bridge call:
» Select the End Call soft key, or place the handset in the cradle.
Your connection to the bridge call is ended, and the other call participants remain on the call.
You can rejoin a bridge call after leaving by pressing the Bridge In soft key again.
Make Active Calls Public
By default, all active calls on the shared line are private. After a call is answered, you can make the call
public and enable other SCAP members to bridge into the active call.
To make a call public:
» During an active call, select Share.
The call is now public, the Private soft key is displayed, and other group members can bridge into the
call.
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