Polycom, Inc. 94
Managing Buddy Lists, Favorites, and
Contact Lists
On the CX5500 system, you can add contacts as favorites, view and manage Skype for Business contacts,
view and manage BroadSoft UC-One contacts, and watch contacts in your Buddy list. This section includes
the following topics:
● Managing Favorites
● Using Buddy Lists
● Managing Skype for Business Contacts
Managing Favorites
Favorites are the contacts in your Contact Directory that you will call most often. You can add contacts as
favorites from the Contact Directory, designate a index number for favorites, view favorites on the Home or
Lines screen depending on the unified conference station, and delete favorites.
Add Favorites
Contacts that you add as favorites display on the Home screen, in the Lines screen, and in the Favorites
list. A star is displayed for contacts saved as favorites.
To add a contact as a Favorite:
1 Navigate to Directories > Contact Directory.
2 From your Contact Directory, select a contact.
3 Select Add to Favorites.
A notification is displayed asking if you want to automatically accept the next available index number,
or manually enter your own.
4 Select Yes to automatically accept an index number or select Edit Index to enter a unique index
number.
View Favorites
You can view favorites in your Favorites list in the Directory or the New Call screen. Favorites display
consecutively according to their index number. The contact with the lowest number is displayed first. To
reorder your favorites, see the section Reorder Favorites.
Note: Feature availability
The unified conference station may not support all of the features described in this section. Check
with your system administrator to find out which features are available on the unified conference
station.
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