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Audio Conference Calls
You can initiate audio conference calls with various contacts on your CX5500 the unified conference station.
When you initiate a conference call, you can hear audio for two or more contacts, manage conference
participants, and join calls into a conference or split a conference into individual calls.
See the following topics for more information on initiating and managing conference calls:
● Tips for Conference Calls
● Audio Conference Calls
● Skype for Business Conference Calls
Tips for Conference Calls
When you are in a conference call, follow these tips:
● Use the handset or a headset if you’re in an open environment.
● Mute your microphone when you are not speaking, especially in noisy environments.
● Avoid tapping or rustling papers near the microphone.
● Speak in your normal voice without shouting.
Audio Conference Calls
You can initiate an audio conference call with two contacts and hold, resume, or split a conference call, and
manage a maximum of 12 active or held conference calls at a time. However, you can have only one active
conference call in progress with numerous other conference calls on hold.
If your system administrator enables the Conference Management feature on the unified conference station,
you can manage each participant in the call. With the Conference Management feature, you can mute, hold,
and remove individual participants in a conference call. For more information, see the section Manage
Conference Call Participants.
Note: Initiating and managing Skype for Business or Alcatel-Lucent conference calls
If you are signed into Skype for Business on the unified conference station, you have different options
for initiating and managing Skype for Business conference calls. See the section Skype for Business
Conference Calls for more information.
If the unified conference station is registered with the Alcatel-Lucent CTS, you can initiate advanced
conference calls and have different options for initiating and managing conference calls. See the
section Alcatel-Lucent Advanced Conference Calls for more information.
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