Start-Up Problem-3
Suggested action:
1.
Make sure that the E-24B service switches are both set to OFF for Normal operation (away from
“ON”).
2. Turn OFF the E-24B, wait 10 seconds, and then turn it ON again.
3. Reinstall system software. [Link to page 104]
4. Reseat the cables to the hard disk drive.
5. Replace the hard disk drive cable.
6. Replace the hard disk drive. [Link to page 78]
7. Check the DIMM(s) and reseat them to remove any oxidation on the connectors.
8. Replace the motherboard. [Link to page 81]
9. Replace the CPU. [Link to page 87]
Start-Up Problem-4
Symptom:
User authentication feature of the copier does not work
Possible cause:
Faulty copier interface connections
Suggested action:
Check connections of the Gigabit Ethernet PCB and replace associated cables or the Gigabit Ethernet
PCB, if necessary.
System Problems
System Problem-1
Symptom:
Clock is slow; time listed on Configuration page is earlier or later than the actual time
Possible cause:
One of the following:
•
Missing or dead battery on the motherboard
• Faulty motherboard
5. Troubleshooting
162
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