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E-24B
Ricoh E-24B User Manual
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Test the Voltage Supplies
To check if the power supply is working, use a multimeter at the following locations on the power supply
unit.
Test the voltages on the ends of the connectors coming from the power supply unit. The following table
lists the power connectors.
5. Troubleshooting
182
190
192
Table of Contents
Important Safety Notices
3
Warnings, Cautions, Notes
3
General Safety Instructions
3
Safety
4
Prevention of Physical Injury
4
Health Safety Conditions
5
Observance of Electrical Safety Standards
5
Safety and Ecological Notes for Disposal
6
Handling Toner
6
Handling the development unit cooling system
7
Laser Safety
7
Safety Instructions for the Color Controller
8
Fuse
8
Batteries
8
TABLE OF CONTENTS
10
1. Installation
16
Installation Requirements
16
Environment
16
Machine Level
16
Minimum Space Requirements
17
Power Requirements
17
Installation Flow Chart
19
Machine Installation
20
Setting Customer Expectations
20
Unpacking the E-24B
20
Front and Rear Panels
21
Connecting E-24B to the Copier
24
Preparation for Installing E-24B
24
Startup and Initial Setup
26
Disabling the GW Scanner (Customization)
29
Verifying the Connection (Local Test Print)
30
Verifying Connection to the Network
31
Enabling System Updates and Automatic Backup
33
Installing Optional Features
35
Optional Features for E-24B
35
Installing Software for EFI Impose/Compose
35
Activate Optional Features
36
Optional Features Which Require Activation.
36
Preparation: Requirements for Activation
36
Important Notes for Activation
37
Automatic Activation and Manual Activation
37
Confirming the Activated Options
38
Access to the Manage Options Window (Auto/Manual Activation)
41
Activation Procedure
44
Deactivation of Client Options
56
View Deactivation Status and LAC
60
Reactivation of Client Options
60
Restoring Activated Client Options
61
Troubleshooting for Activation
62
Error Messages for Activation
63
2. General Operations For Servicing
68
Start-Up, Shut-Down, and Reboot
68
Starting the Copier and the E-24B
68
Shutting Down the Copier and the E-24B
68
Shutting Down the E-24B Only
69
Restarting the E-24B
70
Rebooting the E-24B
71
Cancelling the Current Print Job
73
Printing the Configuration Page or Test Sheets
74
Running the E-24B Setup
75
To Access the Setup Menu
75
To Exit from the Setup Menu
75
Accessing Configure
77
Accessing Configure from WebTools
77
Accessing Configure from Command WorkStation
79
Adjusting the System Date and Time
81
3. Replacement
84
General Caution
84
Cover Removal
85
Side Cover for the E-24B
85
Unit Removal
86
Video Board
86
Diagnostic LED Board
87
Hard Disk Drive (HDD)
87
Power Supply Unit
89
Fans
89
Motherboard
90
When Installing the Keychip
95
Memory – 2GB DIMM (E-24B)
95
CPU and Cooling Assembly
96
Overview
96
Cooling Assembly Removal Procedure
97
CPU Removal Procedure
97
Lithium Battery
98
Gigabit Ethernet Controller
99
Cables Connected to the Front Panel
100
Soft Power Push Button
101
4. System Maintenance
104
General Notes and Cautions
104
Clearing the Queued Print Jobs in the E-24B
108
Restoring the Default Fiery Settings (Operation Panel)
110
Restoring the Factory Default System Image File from the E-24B HDD Recovery Folder
111
System Software Installation Procedure
113
Overview
113
Installing System Software over the Network Port
114
Preparation
114
Installation Procedure
114
Installing System Software Using a USB Flash Drive
119
Preparation
119
Installation Procedure
120
Patch Installation Procedure
129
Enabling the System Updates
129
Setup Procedure for Scheduled Automatic Updates
130
Manual Update Procedure
132
Backup/Restore
133
Overview
133
Recommended Backup Options for E-24B
137
Backup/Restore Feature Comparison
139
Backing Up/Restoring the System Configuration and Selected Settings Only
141
Accessing the Backup/Restore feature
141
Creating Backup Files
142
Restoring Backup Files
143
Backing Up/Restoring the E-24B System with Fiery System Restore
144
Scheduled Automatic Backups with Fiery System Restore
145
Backing Up the E-24B System with Fiery System Restore (WebTools)
146
Restoring the E-24B System with Fiery System Restore (WebTools)
148
Restoring the E-24B System Directly with a USB Device and Service Switch
149
Backing Up/Restoring E-24B System with Fiery Clone Tools
151
Preparation
152
Backup: Creating the Clone Image Files from E-24B
155
Restore: Transferring Clone Image Files to E-24B
158
LED Error Codes Related To the Fiery Clone Tools / Fiery System Restore
160
5. Troubleshooting
164
Overview
164
Errors and Suggested Actions
165
LED Codes
165
Start-Up Problems
168
System Problems
171
System Software Installation (Network Port Method)
173
System Software Installation (USB Method)
174
Backup and Restore
177
Network
178
Scanning
180
Printing
181
Checking the Network
188
Printing to the E-24B
189
If the Copier Does Not Print
189
Other Printing Problems
189
Test the Voltage Supplies
191
Collecting Troubleshooting Information
194
Creating a Job Error Report (E-24B)
196
Overview
196
Procedure for Creating the Job Error Report
197
Obtaining the System Logs (E-24B)
201
To download the system logs
201
Obtaining the Device Logs (Copier)
201
Overview
202
Obtaining the Device Logs (and SMC) with an SD card
203
6. Detailed Section Descriptions
208
Block Diagram and Functions
208
Print Data Processing
210
Flow Chart
210
7. Specifications
212
General Specifications
212
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Ricoh E-24B Specifications
General
Brand
Ricoh
Model
E-24B
Category
Printer Accessories
Language
English
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