R5906848 /04 DP2K SLP Series378
Code 21389: “LCM 1 – Fan 4 speed too low”
For this error the same troubleshooting table can be applied to as for code 20142: “LCM1 – Fan 1 speed too
low”.
Code 21393: “LCM 1 – Fan 5 speed too low”
For this error the same troubleshooting table can be applied to as for code 20142: “LCM1 – Fan 1 speed too
low”.
Code 21397: “LCM 1 – Fan 6 speed too low”
For this error the same troubleshooting table can be applied to as for code 20142: “LCM1 – Fan 1 speed too
low”.
25.4 Log files
Creating and downloading log files
A diagnostic package can be created with the Communicator software. Start up the software and go to
Diagnostics → Package. A zip file will be created with the following information:
• ICP log file
• Security log file
• Projector log
These log files can be red with the Diagnostic package reader which was delivered as separate program
together with the Communicator software. For more information about the use of this Diagnostic package
reader, consult the User Guide of the Communicator software.
ICP Log File
Records events listed below:
• Handshakes with server
• TI system initialization
• Reading of TI board status
• Opening of TCP connection
• Failure of TI boards
Security Log File
Records events listed below:
• Monitoring of security switches
• Monitoring of key exchange
• Authorizing of Dallas key
Projector Log
Records events listed below:
• Lamp control commands
• Booting of Barco software
• Detection of TI boards
• Log on details of users
• Detection of Barco modules (LPS, FCB, etc.)
DP2K Log file analysis
Example of log file content
Dec 31 17:00:17 localhost local0.info license-manager[221]: main - starting ...
Dec 31 17:00:17 localhost local0.info router[224]: main - starting ...)
Dec 31 17:00:17 localhost local0.info router[231]: network - wan ip-address ...
Dec 31 17:00:18 localhost local0.info dp60[233]: main - starting application ...)
Troubleshooting
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