362 Troubleshooting
Basic Printer Problems
Some printer problems can be easy to resolve. If a problem occurs with your printer, check each of the
following:
• The power cord is connected to the printer, and to a properly grounded electrical outlet.
• The printer is turned on.
• The electrical outlet is not turned off at any switch or breaker.
• Other electrical equipment plugged into the outlet is working.
• For the DocuPrint CM215 fw, when connected to the computer with the Wireless connection, the
Ethernet cable is not connected between the printer and the network.
If you have checked all of the above and still have a problem, turn off the printer, wait for 10 seconds,
and then turn on the printer. This often fixes the problem.
NOTE:
• If error messages are displayed on the LCD panel or on your computer screen, follow the on-screen
instructions to resolve the printer problems. For details about error messages and error codes, see
"Understanding Printer Messages" on page 398
.
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