Input queue: 0/375/0/0 (size/max/drops/flushes); Total output drops: 2
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
19 packets input, 1302 bytes, 0 no buffer
Received 0 broadcasts (0 IP multicasts)
0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
0 input packets with dribble condition detected
1091 packets output, 371289 bytes, 0 underruns
0 output errors, 0 collisions, 1 interface resets
0 babbles, 0 late collision, 0 deferred
0 lost carrier, 0 no carrier
0 output buffer failures, 0 output buffers swapped out
Showing Service Engine Status
To show service engine status including a listing of the applications that are active, use the show hw-module
subslot service-engine status command as shown in the following example:
Router# show hw-module subslot 1/0 service-engine status
Service Engine is Cisco SPA-WMA-K9
Service Engine state: Steady (0x300)
Service Engine OS Version: 1.0.0, Application Version: 1.0.0
Application: WebEx Node (Web Conferencing)
Application Status: Online
Configuration:
Int ip address: 10.200.72.18 , mask: 255.255.255.252
GW ip address: 10.200.72.17
Nameserver 1: 10.100.4.10 , Nameserver 2: 10.100.4.20
Hostname: spawma1, Domain name: cisco.com
WMA URL - https://wmabts.webex.com/wmams
WMA Token - 45484b3e-8ea5-41e5-b050-49409006d14e
WMA Passcode Name - cisco_test, key:0552055C271A4B5C4D5D424A5B5E007F
Since the passcode and token are encrypted, the actual content is not displayed.Note
Verify that the service engine is reported in “Steady” state, and the Application Status is “Online.” If the
Application Status is “Online,” then verify that the indicated operation mode (“Web Conferencing” or “Voice
and Video Conferencing”) is correct. If not, contact Cisco WebEx Technical Support to correct the problem.
If the Application Status field is “Offline” then the operation mode (indicated in parenthesis in "Application"
field) will show that it is not configured, as shown in the following sample output:
Router# show hw-module subslot 1/0 service-engine status
Service Engine is Cisco SPA-WMA-K9
Service Engine state: Steady (0x300)
Service Engine OS Version: 1.0.0, Application Version: 1.0.0
Application: WebEx Node (operation mode not configured)
Application Status: Offline
This occurs when the connection to the Cisco WebEx Data Center fails, and therefore provisioning information
about the operation mode can not be retrieved. For more information about provisioning, see the Registering
with the WebEx Data Center and the Cisco WebEx Node Management System, on page 353. For additional
troubleshooting information, refer to the Troubleshooting the Cisco WebEx Node for the ASR 1000 Series
Aggregation Services Routers chapter.
Cisco ASR 1000 Series Aggregation Services Routers SIP and SPA Software Configuration Guide, Cisco IOS XE
Everest 16.5
OL-14127-17 363
Configuring the Cisco WebEx Node for the ASR 1000 Series Aggregation Services Routers
Showing Service Engine Status