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12 Troubleshooting and Maintenance
G5-series AC Servomotors and Servo Drives User’s Manual (with Built-in EtherCAT Communications)
12-4 Troubleshooting
12
12-4-2 Troubleshooting with the AL Status Code
The AL Status Codes indicate errors related to EtherCAT communications.
The following list shows causes and measures of each AL status code of which the G5-series Servo
Drive notifies the host controller.
12-4-2 Troubleshooting with the AL Status Code
AL Status Code List
AL Status
Code
Name Cause Measures
0011 hex Illegal State
Transition Request
Received
An incorrect state transition request
was received.
Change the state correctly by the host
controller.
0012 hex Error State
Transition
Received
An unknown state transition request
was received.
Change the state correctly by the host
controller.
0014 hex Slave Unit
Verification Error
Data written to the SII does not
match data inside the Servo Drive.
• Write correct values to the SII, and turn OFF
the power supply, then turn it ON again.
• Replace the Servo Drive.
0016 hex Mailbox Setting
Error
An incorrect setting was detected in
the mailbox of the Sync Manager.
Review the mailbox setting in the host
controller.
001B hex Process Data WDT
Error
A timeout was detected for a
transmission frame of process data.
• Wire the EtherCAT communications cable
correctly.
• Check to see if the EtherCAT
communications cable is exposed to
excessive noise.
• Review the synchronous cycle setting in the
host controller.
• Review the WDT setting in the host
controller.
001D hex RxPDO Setting
Error
A Sync Manager RxPDO setting is
incorrect.
Review the RxPDO setting in the host
controller.
001E hex TxPDO Setting
Error
A Sync Manager TxPDO setting is
incorrect.
Review the TxPDO setting in the host
controller.
001F hex PDO WDT Setting
Error
A PDO WDT setting is incorrect. Review the PDO WDT setting in the host
controller.
0024 hex TxPDO Mapping
Error
A TxPDO mapping setting is
incorrect.
Review the TxPDO mapping setting in the host
controller.
0025 hex RxPDO Mapping
Error
An RxPDO mapping setting is
incorrect.
Review the RxPDO mapping setting in the
host controller.
002C hex Synchronization
Interruption Error
After DC Mode was confirmed, the
first SYNC0 signal input was never
detected.
• Wire the EtherCAT communications cable
correctly.
• Check to see if the EtherCAT
communications cable is exposed to
excessive noise.
• Review the synchronous cycle setting in the
host controller.
0035 hex Synchronization
Cycle Setting Error
An unsupported synchronous cycle
(SYNC0 cycle) was set.
Review the synchronous cycle (SYNC0 cycle)
setting in the host controller.