Unfused or Partially Fused Prints
Symptom Possible cause Necessary actions
Some parts of images are not
fused very well.
Non-standard paper in use Use recommended paper.
Incorrect media type mode
Select an appropriate media
mode.
Defective fusing unit Replace the fusing unit.
Image Skew
Symptom Possible cause Necessary actions
Images are skewed
Incorrect installation of paper Install the paper correctly.
Incorrect paper guide position
Adjust the paper guide
correctly.
• When adjusting the paper
width, use the right side
guide only, with the green
clip. Do not hold
• the left side guide at this
time, or skew will occur.
Defective registration roller
Repair the paper feed unit.
Incorrect action of paper
transfer roller
Check the paper transfer roller.
Defective BICU Replace the BICU.
Incorrect installation of paper
tray
Uninstall the paper tray units
and re-install them.
Troubleshooting Guide
717
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