8-41
Tr oubleshooting
8
When You Cannot Obtain Appropriate Printout Results
Cause 5 When UFR II Printer Driver was not used, non-standard size paper was
loaded in the landscape orientation to print.
Remedy Load the paper in portrait orientation, then print again.
Cause 6 There is still jammed paper inside the printer.
Remedy Remove any jammed paper and print again. (See "Paper Jams," on p. 8-4)
Problems with the Printout Results
Unreadable characters are printed.
Cause 1 The setting for the print mode is not appropriate.
Remedy Fix the print mode at the appropriate one for the print data and print again. (See
"MODE SELECTION," on p. 6-36)
Cause 2 The data is printed from Windows without the supplied printer driver
installed for Windows.
Remedy Install the supplied printer driver for Windows, then print again. (See Driver
Guide)
Cause 3 The printer setting in the DOS application is not appropriate.
Remedy Specify the printer setting in the DOS application to the one that is compatible
with this printer. (See Driver Guide)
A blank page cannot be printed.
Cause PAPER SAVE is set to ON.
Remedy When printing a blank page, set PAPER SAVE (p. 6-40, p. 6-45) to OFF.
The last page cannot be printed.
Cause The command that notifies of the end of the data is not sent from the
computer (the (Job) indicator is on).
Remedy Press the (Online) key to place the printer offline, then select FORM FEED
in the RESET menu (If you print using an application that does not have a
printing function, the last page in which data is less than one page remains in
the memory). (See "Canceling a Job," on p. 3-16)