T-Mobile Sidekick User Manual

Frequently Asked Questions
July 29, 2002 T-Mobile Sidekick Owner’s Manual 249
I get messages with an attachment named winmail.dat. What does this file mean?
You are receiving a message from someone who is using Microsoft Outlook and has the message format set to
“Rich Text Format (RTF)”. Contact the sender of the message and have them change the outgoing message
format to “Plain Text”.
What are some Email account providers that are NOT POP3 accessible?
•AOL
•Check.com
• CompuServe 2000
•Excite
• Freeze.com
•Hotmail
• Juno
•MoreMail.com
•MSN
• Netcenter
•Netscape
•TheMail.com
•USA.net
Phone
• How do I adjust the speaker volume while talking on the phone? (page 250)
• How do I enter a * (star) and # (pound) tone while talking on the phone? (page 250)
• I tried to reach my voice mail, but dialing 123 didn’t work. What should I do? (page 250)
• Where is the antenna located? I’d like to make sure I’m not covering it while on a call. (page 250)
• Can I search for a person quickly in the Look Up screen? I don’t want to scroll. (page 250)
• I tried to make a phone call, but the screen read NO GSM SERVICE. What does this mean? (page 250)
• When I’m on the phone, the “G” in the title bar disappears. When I hang up it comes back. Why? (page
223)
• Can I disable outgoing caller ID when placing a phone call from my device? on page 250
• What size is the headset jack? on page 251
• What GSM frequency is the phone compatible with? on page 251
• Can I use the phone outside the United States? on page 251
• What are the various ways I can dial a phone number or contact? on page 251
• How can I find out how much call time I’ve used? on page 251
• What is the maximum number of speed dial shortcuts I can save? on page 251
• How do I dial phones numbers that include alphabet letters (e.g., 1-800-FLOWERS)? on page 251
• How many calls can the device store in its log? on page 251
• How do I clear a phone number in the phone display window? on page 251
• I don’t have the phone set to mute but I still don’t hear any ringtones. What should I do? on page 252
• Can I import ringtones? on page 252

T-Mobile Sidekick Specifications

General

Brand	T-Mobile
Model	Sidekick
Category	Cell Phone
Language	English