Yealink T21PE2 User Manual

Phone Customization
181
EDK Soft Keys Configuration
You can customize the soft keys as need. This feature is typically used to access frequently-used functions or to create
menu shortcuts to frequently-used phone settings.
Custom soft keys can be added in the following phone states:
l Idle - There are no active calls on the phone.
l Alerting (or ringing) – There is an incoming call on the phone.
l Connecting – There is an outgoing call on the phone. Moreover, the call is connecting.
l Transfer connecting – There is a call being transferred to another phone. Moreover, the call is connecting.
l Talk – There is an active call on the phone.
l Call failed – The outgoing call encounters a failure.
l Ring back - There is an outgoing call on the phone. Moreover, the phone is in the ringback state.
l Transfer ring back - There is a call being transferred to another phone. Moreover, the phone is in the ringback
state.
l Hold – The call is placed on hold on the phone.
l Held – The call is held.
l Conference – The phone sets up a conference call.
l Dial tone –The phone is on the dialing screen without entering the number.
l Dialing – The phone is on the dialing screen with entering the number but not dialing.
Note
Configuring the custom soft keys may affect the softkey layout in different call states. For more information on softkey lay-
out, refer to Softkey Layout.
The following table lists the parameters you can use to configure EDK soft keys.
Parameter
softkey.X.enable
[1]
<y0000000000xx>.cfg
Description
It enables or disables the custom soft key X.
Note: It works only if “features.enhanced_dss_keys.enable” is set to 1 (Enabled).
Permitted
Values
0-Disabled
1-Enabled
Default 0
Parameter
softkey.X.label
[1]
<y0000000000xx>.cfg
Description
It configures the text displayed on the soft key label.
Example:
softkey.1.label = IVR1
Note: It works only if “features.enhanced_dss_keys.enable” and “softkey.X.enable” are set to 1 (Enabled).
Permitted
Values
String
Default Blank
Parameter
softkey.X.position
[1]
<y0000000000xx>.cfg
Description
It configures the location on the phone screen for soft key X.
Example:

Yealink T21PE2 Specifications

General

Brand	Yealink
Model	T21PE2
Category	IP Phone
Language	English