Troubleshooting Methods
527
You can also diagnose network via phone user interface at the path: Menu->Features->Diagnostics->Network->Ping
or Menu->Features->Diagnostics->Network->Trace Route.
Network Reachability Detection Configuration
The following table lists the parameters you can use to configure network reachability detection.
Parameter static.features.network_test.enable <y0000000000xx>.cfg
Description It enables or disables the network reachability detection.
Permitted
Values
0-Disabled
1-Enabled, if the network is unreachable, "Network unreachable" is displayed on the T42S/T41S IP
phones, while a network unreachable icon is displayed in the status bar of other IP phones.
Default 0
Parameter static.features.network_test.host <y0000000000xx>.cfg
Description
It configures the server address that the phone uses to detect the network reachability.
The server address can be the IP address or domain name. Multiple server addresses are separated by semi-
colons.
Example:
static.features.network_test.host = 192.168.1.20;192.168.1.10
Note: It works only if "static.features.network_test.enable" is set to 1 (Enabled).
Permitted
Values
Blank-The phone does not detect network reachability.
String within 1024 characters
Default Blank
Parameter static.features.network_test.check_policy <y0000000000xx>.cfg
Description
It configures the policy when detecting the network reachability of multiple servers.
Note: It works only if "static.features.network_test.enable" is set to 1 (Enabled).
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