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Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
Chapter 6 Configuring Cisco Applications
Managing Scripts
Tip You can only upload .zip files containing .aef files. The total size of the
.zip file cannot exceed 20 MB.
The Choose File window closes, and the selected file appears in the File Name
field.
Step 6 Click Upload to upload the script to the repository.
A window opens, informing you that the script upload succeeded.
Step 7 Click the Refresh the Script hyperlink.
The Script Management web page opens, giving you the option of refreshing the
script and the applications that reference it, or just refreshing the script.
Step 8 Specify one of the following options:
• If you want all applications and subsystems that reference the script (in the
repository) to use the new version, click Yes.
• If you only want to refresh the scripts, click No.
• If you want to cancel the operation, click Cancel.
The script information refreshes and the Script Management page reappears to
display the newly-loaded .zip file.
Related Topics
• About CRS Applications, page 6-2
• Uploading New Scripts, page 6-25
• Viewing or Downloading a Script File, page 6-27
• Refreshing Scripts, page 6-29
• Renaming a Script or Folder, page 6-32
• Deleting a Script or Folder, page 6-33
• Sample Scripts, page 6-34
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