Chapter 8 Managing the Cisco CRS System
Cisco CRS Utilities
8-44
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
LogLevel Entry in Registry
The LogLevel entry can be found in registry as the following key:
HKLM\Software\Cisco Systems,Inc.\Cisco CRS Admin Utility\Log\LogLevel.
The value for this entry can be:
• 1 - Errors are logged.
• 2 - Errors and warnings are logged.
• 3 - Errors, warnings, and informational messages are logged.
• 4 - Errors, warnings, informational and debugging messages are logged.
CRS Serviceability Utility
The Cisco CRS Serviceability Utility allows you to:
• Synchronize LDAP bootstrap information between a CRS node and an LDAP
server. This can be necessary for a variety of reasons, such as:
–
A change in an LDAP password
–
A change in an LDAP host name or IP address
–
When the ccndir.ini is out of sync with the CRS cluster
• Update CRS IP address information.
• Update Unified CM IP address information.
• Update Unified CM LDAP information.
• Update CRS configurable property files that are stored in LDAP.
Caution Changing the LDAP info in the bootstrap, does not automatically
update the same information in the LDAP information page in the
Cisco Serviceability Utility. You need to specifically change it in the
LDAP tab in Cisco Serviceability Utility.
This section describes the following:
• Launching the Cisco CRS Serviceability Utility, page 8-45
• Synchronizing LDAP Bootstrap Information, page 8-46
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