8-17
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
Chapter 8 Managing the Cisco CRS System
Managing the Control Center
• Trace File Configuration, page 13-10
• Trace Configuration, page 13-10
• Agent/Historical/Repository Trace Configuration, page 13-10
Server Details
You can access detailed information about particular server’s configuration by
completing the following steps.
Procedure
Step 1 From the CRS Administration menu bar, choose System > Control Center.
The Control Center/Servers summary web page opens.
Step 2 Click a Server Name hyperlink on the servers navigation bar.
The Control Center/Servers Configuration web page opens.
Step 3 Click a Server Name hyperlink on the servers navigation bar.
The Control Center/Servers Configuration web page opens.
Step 4 Click the Server Details hyperlink.
The following details display in a separate window:
• Computer name
• Server IP address
• Server host name
• State
• Hardware type
• Install time
• Last restart
• Hardware properties
• Services for enabled components (regardless of state)
• Software version
• Time of upgrade