Cisco CRS-1 - Carrier Routing System Router User Manual

CHAPTER
15-1
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
15
The Subsystems Menu
The Subsystems menu of the Cisco CRS Administration web interface provides
access to the subsystems that are licensed for your CRS system.
The CRS system uses subsystems for communicating with other services.
Depending on the CRS package you have installed, the Subsystems menu may
contain some or most of the following menu options:
• JTAPI—to enter JTAPI provider information, Computer Telephony Interface
(CTI) port group information, JTAPI trigger information, and to
resynchronize JTAPI information (see The JTAPI Menu Option, page 15-2).
• RmCm—to set up your Unified CCX resources (The RmCm Menu Option,
page 15-6).
• Unified ICME—to configure the Unified ICME subsystem to interact with
Unified ICME software and to add new Voice Response Units (VRU) scripts
(see The Unified ICME Menu Option, page 15-14).
• Database—to configure the CRS system to communicate with database
servers (see The Database Menu Option, page 15-16).
• HTTP—to configure the CRS Engine to respond to requests from a variety
of web clients, including computers and IP phones (see The HTTP Menu
Option, page 15-17).
• eMail—to configure the CRS Engine to communicate with your e-mail
server and enable your applications to create and send e-mail (see The eMail
Menu Option, page 15-18).

Cisco CRS-1 - Carrier Routing System Router Specifications

General

Brand	Cisco
Model	CRS-1 - Carrier Routing System Router
Category	Network Router
Language	English