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7. Troubleshooting
• Common to Windows and Mac OS X
• For Windows
Unable to Save Files in a Network Folder
Point to check Solution Reference
Is the FTP/CIFS setting correct? Check the profile settings.
Creating a Shared Folder in a
Computer (User's Manual)
Has any error occurred? Follow the on-screen instructions on
the display screen of the machine.
Error Message List (User's
Manual)
Network Connection Problems (Scan)
Cause Solution Reference
Using a cross cable. Use a straight cable. -
The machine was turned on before a
cable was connected.
Connect cables before turning the
machine on.
Connecting a LAN Cable/USB
Cable (User's Manual)
There is a problem with the
compatibility with the hub.
Press the (SETTING) button
on the operator panel, select [Admin
Setup] > [Network Menu] > [Network
Setup] > [Network Setting] > [HUB
Link Setting], and then change the
setting.
-
The network connection setting is
incorrect.
To connect to a wired network, set
[Wired] for the network connection to
[Enable].
Connecting a LAN Cable (User's
Manual)
Using Wired LAN and Wireless
LAN at the Same Time (Only
When the Wireless LAN Module
is Mounted)
Cause Solution Reference
The IP address is incorrect. • Check that the same IP address is
set for the machine and the
machine's port setting on the
computer.
• Check that the IP address is not
duplicated by another device.
• Check that the correct IP address,
subnet mask, and gateway address
are set.
• If using OKI LPR Utility, check the
IP address setting with OKI LPR
Utility.
Easy Setup
OKI LPR Utility
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