Hardware Diagnostics
If it appears that the hardware installed in this computer is not operating properly, you can use the PC-Diagnostic Utility to determine whether or not
there is a problem.
If the utility discovers a problem in the hardware, contact Panasonic Technical Support.
Software cannot be checked using this utility.
Hardware that can be checked using the PC-Diagnostic Utility
l
CPU/System
l
RAM XXXXX MB
l
Storage XXXX GB / Storage#1 XXXX GB (Only for model with 2nd SSD pack)
l
Storage#2 XXXX GB (Only for model with 2nd SSD pack)
l
Optical Drive (Only for model with optical disc drive)
l
SOUND
*1
l
USB
l
SD
l
Keyboard
l
Touch Pad
l
Touch Screen
l
Wireless LAN (Only for model with wireless LAN)
l
Video
l
Wired LAN
l
Serial Port (Only for model with serial port)
l
Wireless WAN (Only for model with wireless WAN)
l
Bluetooth (Only for model with Bluetooth)
l
GPS (Only for model with dedicated GPS)
l
Smart Card (Only for model with Smart Card slot)
l
Fingerprint (Only for model with Fingerprint Reader (Windows Hello))
l
NFC (Only for model with Contactless Smart Card Reader)
l
Camera (Only for model with camera)
*1 : When the PC-Diagnostic Utility is running a loud beep will sound, so do not use headphones as this time. (The beep will not sound if mute is using in
Windows or [Sound] is turned off in [Concealed Mode Configuration].)
NOTE
l
When the video diagnostic check is running, the display may be distorted. This is not malfunction.
Regarding the PC-Diagnostic Utility
l
We recommend that you use the touchpad for operations. When not using the touchpad, you can operate using the internal key-
board instead. Do not use the touchscreen.
Operations
Touchpad/External mouse
operations
Internal keyboard operations
Select icon Place the cursor above the
icon
Press ≪ Space≫ , and then press ≪ →≫ ≪ ←≫ ≪ ↑≫ ≪ ↓≫ (
(close) cannot be selected)
To Next Page
Loading...
Need help?
General