WARRANTY
For U.S.A.
Panasonic Connect North America
Computer Products - Worldwide Warranties
Section 1: Limited Warranty - Hardware
Panasonic Connect North America, referred to hereinafter as “Panasonic”, will repair the computer products listed below (“Product(s)”) with new or
rebuilt parts, free of charge in a Global Panasonic designated service location or Panasonic Authorized Service Center for the period specified below
from the date of original purchase in the event of a defect in materials or workmanship. These warranties are extended solely to the original purchaser.
A purchase receipt or other proof of date of original purchase will be required before warranty performance is rendered.
Original Battery Warranty
Batteries supplied with the product are covered under the warranty for one (1) year from date of purchase. Batteries purchased separately are covered
under the warranty for one (1) year from the date of purchase. A replacement battery furnished under the product warranty is covered for the remaining
period of the one- year warranty on the original or purchased battery.
Optional: Extended Warranty Program (PC)
If this coverage is purchased, the serial numbered Product is entitled to the same manufacturer’s warranty coverage on the Product with the exception
of the battery. The cost of labor, parts, and shipping are included in the price of the Extended Warranty Program.
Optional: Panasonic “Protection Plus” Warranty
Any Product for which the Panasonic “Protection Plus” warranty has been purchased will receive additional coverage for any failure that occurs due to
accidental damage. All other terms and conditions of the standard warranty apply and this additional coverage will exist for the duration of the standard
warranty period of the Product. If an extended Protection Plus warranty program is purchased, coverage is extended to the end of the last year of exten-
ded coverage purchased.
This warranty does not cover failures or defects that are caused by fire, intentional acts, loss, theft, improper maintenance, modification or service by
anyone other than a Panasonic Authorized Service Provider, or damage that is attributable to acts of God. Cosmetic damage that does not affect func-
tionality is not covered. Cosmetic damage on Products with hardware failures will be repaired in accordance with the warranty terms. This warranty is
extended solely to the original purchaser on the Product’s serial number for which it was purchased. Complete Product unit replacement fulfills the full
obligation and is at the discretion of Panasonic and is limited to once during the coverage term.
Refer to the Panasonic website for full terms and conditions on the above programs.
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Additional exclusions apply – please refer to limited warranty exclusions section below.
Optional: Panasonic “Ultimate Care” Warranty
Any Product for which the Panasonic “Ultimate Care” warranty program has been purchased will receive additional coverage as specified in that pro-
gram, for any failure that occurs due to accidental damage. All other terms and conditions of the standard warranty will apply and this additional war-
ranty coverage will exist for the duration of the standard warranty period of the applicable Product. If an extended warranty is purchased for the Product
together with the Ultimate Care warranty program coverage, the warranty term will be extended to the end of the last year of the purchased extended
warranty coverage.
The Ultimate Care warranty will cover any hardware failures occurring due to accidental damage of the Product with an exclusion only of customer inten-
tional acts and damage caused by events beyond human control, for up to a maximum of 1% of the total of Products deployed for a specific customer.
This includes unlimited replacement of major sub-assemblies and components of the Product during the standard warranty term and any extended war-
ranty term plan that has been purchased by the customer. This also includes cosmetic damages that may result from exposure of the internal com-
ponents of the Product to the environmental conditions.
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Additional exclusions apply – please refer to limited warranty exclusions section below.
Wireless Module Warranty
Panasonic approved wireless modems installed in Panasonic brand computers and integrated by Panasonic or an Authorized Panasonic Wireless
Integrator are covered under the warranty for the remaining warranty period of the device in which the modem is installed. For devices with less than
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